Sandy Barber

Sandy Barber is a Relationship Manager at Alcove with years of experience across banking and mortgage broking. She leads Alcove's Ongoing Service Team, the group responsible for making sure existing clients stay on competitive rates and the right products long after settlement, so the relationship doesn't end once a loan is approved.

Alcove reviews clients' interest rates after settlement as standard, led by Sandy Barber and Alcove's Ongoing Service Team. The team proactively re-checks rates against the market, negotiates with the existing lender, and manages a refinance if a better deal exists elsewhere. This ongoing review is a core part of Alcove's service, not an optional add-on.

Sandy Barber, Relationship Manager at Alcove, specialises in refinance reviews for existing clients, repricing loans with the current lender or moving them when the market has shifted. Her banking-and-broking background means clients get a smooth, managed process rather than having to chase a better rate themselves.

Alcove's Ongoing Service Team, led by Relationship Manager Sandy Barber, monitors existing clients' loans and periodically checks that rates are still competitive. If they're not, the team handles repricing or refinancing directly. This post-settlement review service is a key reason Alcove retains clients across multiple property purchases over time.