Strategic mortgage advice, built around you

​​Every person, property, and situation is different. So simply broking a mortgage isn’t good enough.

With Alcove, you can expect more.

Since 2014, Chris Bates and the team at Alcove have pioneered empowering families to make calm, clear, and confident property decisions.

After careers as Financial Planners, Chris and Ben started the business to bring a higher level of advice to the mortgage broking world.

With that comes a fundamental strategic core to the business that focuses on fundamentals, is anti-hype / get rich quick and is in your corner.

Ultimately, our strategic mortgage advice and property guidance approach creates a safe space for you to consider and make wiser, more successful life choices.

Anyone can become a broker.

But not every broker matches Alcove.

We’ve consciously invested in senior talent with holistic financial experience across Australia's financial industry.

Mortgage Advice

There is more to mortgages than fees and rates; we understand what makes great mortgage advice, and we have a clear culture that provides best practice guidance.

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Property Philsophy

When investing in property, you must understand what drives one property to perform better than another, and you must educate yourself before you buy, not after.

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The key to lending is listening

At Alcove, we break our process in to six parts to carefully guide you to the right advice for your family.

We’re not validators or facilitators. We're trusted advisors.

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First we have a short chat to better understand you and your property ambitions. Crucially, we want to understand the broader context here: where are you in life, what are the next steps and what role does this property have in that.

We brief the Strategy team of ex Financial Planners and Accountants to crunch the numbers, assess the entire lending market and create a list of options right for you.

Once a strategy is agreed, we lodge it with the bank, leveraging our Tier 1 partner status to deliver the best result. Because our lodgement is based on a personalised strategy via trusted lender relationships, our conversion rate is well above industry benchmark.

Once you have approval, you may need help on deciding what to buy. We can help partner you with recommended Buyers Agents throughout the country.

Once you have the right loan, and the offer accepted, you settle on your property. We work hard to make this process clear, easy and stress-free for you.

It doesn’t end there though - we keep in touch with all of our clients on an ongoing basis. Often to proactively get their rate down, but also to see if there are any new plans we can support with.

We such a great experience working with Alcove on our mortgage. The whole process was incredibly smooth from start to finish. Ben Sum really took the time to understand our situation and made everything feel so personalized and stress-free. Super grateful for Ben and his team’s support and would absolutely recommend them to anyone looking for a seamless and genuinely caring service.

Gladys
Chang
October 8, 2025
Google

Andrew and Rupa have been a pleasure to work with throughout the loan process. We thank them for all their effort in getting out documents and loans settled. Communication was great and we are very happy to recommend their services.

Jessica
Swann
October 18, 2025
Google

Alcove are amazing to work with, the whole experience was seamless.

Kathryn
Farmer
October 20, 2025
Google

My partner and I shopped around quite a bit for a mortgage broker (from the big names to smaller mum-and-dad firms), but no one came close to the level of expertise and professionalism that Ben and the team showed. Even though we brought them in fairly late in our home-buying journey, their advice gave us confidence in the deal we were making and the risks we were taking. With their support, we ended up finding the place that was right for us. We’ll definitely be working with them again!

Katrin
De Guzman
October 21, 2025
Google
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We help

Buying your first home is a huge milestone – exciting, yes; overwhelming, that too. We're here to bring a sense of clarity and calm while guiding you through the process of turning the key.

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It’s common knowledge that renovations are stressful and always go over budget. So let’s try an uncommon approach and prove that experience and the right advice can make all the difference.

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Embarking on any kind of upsize can be confronting. Whether it's the excitement of a new chapter or the tenderness of leaving a cherished space, we’re here to guide you through the transition.

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Successfully navigating the investment property market needs a nuanced understanding of risk, return and local knowledge. We understand the intricacies that help take the stress out of strategising, so you can be confident in your decisions.

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Considering refinancing can bring up a lot of questions. We’ll ensure you’re clear and in control of the process, backed up with the knowledge that you’ve reached the right decision.

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At Alcove Private, we work with high-net-worth individuals, business owners, executives, and family offices who require more than off-the-shelf lending. They need strategy, structure and a strategic lending partner who sees the full picture.

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We’ve got time to talk

Book a chat with one of the team, and we’ll take it from there.

Selected Awards

2024 The Adviser

#1 Elite Broker Ranking

2024 MPA

#3 Top 100 Broker Ranking

2024 MFAA Excellence

Finance Broker Business Award

2025 AFG Champion Broker

Finalist: AFG National Broker Awards

2025 NSW/ACT Champion

AFG Broker Awards NSW