Investing in experience

We believe in investing in talent and value the knowledge both professional and lived experience provide. We continue to grow our team, who, with decades of experience, are well-equipped to inform our clients on making sound mortgage and property decisions.

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Believing in better broking

Over the last decade, we’ve carefully built a team of over 30 high-integrity, experienced and conscientious people. Now, our clients benefit from former Financial Advisers, Private Bankers, Consultants, and Chartered Accountants who all chose to work for Alcove because they see an opportunity for broking to be better.

Our Team

I help families make informed property and financial decisions that enable them to build the life they love around their home, not just focus on the numbers.

After nearly two decades in the mortgage and financial advice industry, I've witnessed firsthand the stress, confusion, and missed opportunities that can result from rushed decisions and ill-advised property moves. 

That's why I co-founded Alcove back in 2014 — a mortgage strategy advice business built around delivering calmness, clarity, and confidence to families making property moves. We come from a Financial Advice background and approach things from a different angle to provide the Alcove strategy approach.

We work primarily with high-income families, often referred by financial advisers, and help them think through property, lending, and life strategies - not just securing good rates or pre-approvals.

We believe in long-term thinking and being a long-term partner to you.

We are now a team of over 30, and combined, we have settled well over $2 billion in home loans, helping thousands of Australian Families on their life journey. 

I am a firm believer that knowledge is power, and I host two podcasts: Elephant In The Room Property Podcast and Australian Property Podcast.

Chris

Ben Sum

Leadership

I’m passionate about helping our clients make confident, informed decisions around property and finance. I'm a CPA with a background in financial planning, having previously run a paraplanning practice with my brother Jon, where we supported advisers in developing goal-driven strategies tailored to their clients’ needs.

 

At Alcove, I believe in going beyond just chasing the lowest rate – it's about empowering people with education and advice that’s aligned to their long-term goals.

Ben

Jon Sum

Leadership

I’m a finance professional with over a decade of experience across financial planning, mortgage broking, and private wealth management. With a strong foundation in research and scenario modelling, I specialise in designing tailored, strategic financial solutions. Currently, I serve as Head of Strategy at Alcove, where I lead a multidisciplinary team and develop bespoke strategies to meet each client’s unique goals.

Jon

Nick Mundy

Partnerships

Nick brings over 20 years of experience across different sectors within the financial services industry. He started his career at large institutional fund manager before co-founding one of Australia's leading independent financial advisory firms. 

After building a successful advisory practice, Nick shifted his attention to helping other advisors deliver truly holistic advice though an integrated, outsourced debt solution.

Nick holds his Certified Financial Planner (CFP®) designation, Graduate Diploma in Applied Finance, and Advanced Diploma of Financial Planning. But more than the qualifications, it's his hands-on experience running an advisory business that shapes his approach. Nick understands the practical challenges advisors deal with every day. His goal is straightforward: give advisors the tools and support they need to deliver great outcomes for their clients.

Nick

Craig Bigelow

Partnerships

Craig has spent the last two decades in various advisory roles across the financial services industry, from comprehensive financial planning to life insurance specialization. This diverse background has allowed him to develop exceptional client discovery skills and a strategic approach to financial guidance while thriving in high-volume environments that have defined most of his career. At Alcove Partners his remit is to lead our comprehensive discovery conversations with clients, continuously deepen relationships with our professional service partners, and pioneer technology solutions that enable personal relationships at scale - applying learnings from tech innovations to enhance the human connection that sits at the core of his career.

Craig

Andrew Dihm

Strategy
Head of Strategy & Senior Credit Adviser, Alcove Partners
0403 051 171andrewdihm@alcove.com.auLinkedIn

As an Adviser at Alcove, Andrew specialises in financial solutions for Australians over 50. With over three decades of experience in finance, he brings extensive knowledge and an innovative mindset to solving diverse financial challenges. Our "Over 50s Lending" program offers tailored home loans, equity release options, debt consolidation, and comprehensive retirement planning.

He is committed to simplifying the lending process, providing clear advice, and delivering personalised solutions to help clients achieve their financial goals. In Australia, the desire to downsize for a simpler, more manageable lifestyle is common, but securing suitable financing can be daunting, especially with strict criteria from traditional lenders. Having navigated these challenges firsthand, he’s dedicated to helping others access financing options, even when traditional routes seem closed.

With a client-centric approach, he builds long-term relationships and offers innovative solutions to enhance financial wellbeing.

Andrew

Amethyst Jean Rosal

Amethyst Jean

I've mostly worked in Client Services at agencies: starting at big, creatively-driven ad agencies, then at smaller creative tech agencies and more recently as an MD of businesses that offer end to end brand experiences (creative + platform). I've chosen this path because I enjoy applying strategic and creative thinking to every facet of a brand. I'm driven by this holistic approach to marketing, and bring a highly awarded creative background and in-depth knowledge of best practice technological experiences to my teams and clients. 

I'm also an MBA-level trained marketer with a Mini MBA in Marketing and Brand Management. In more recent years, I've enjoyed working as a CMO which has allowed me to apply this holistic background with greater impact than in my agency life.

Rich

Piyush Handa

Strategy

As a qualified CPA, Chartered Accountant and a Commerce graduate, I have more than 10 years of professional  experience.

I’ve worked in various Finance roles in different verticals including Industrials and Telco. I also have extensive public practice experience both in Australia and India which have laid strong foundations in areas like Audits, Tax, Financial statement preparation and finalisations.

I now work at Alcove, where I use my background in Finance to bring a powerful component to Mortgage Advice; one that is more holistic than rate-chasing and is more focussed on personalised strategies that deliver long term property wealth.

Piyush

Katrina Childs

Strategy

I'm a senior strategist at Alcove, a CPA, with over 15 years of experience in finance. My background in accounting and non-conforming lending provides me with a sharp attention to detail and strong analytical skills to deliver tailored loan strategies. I’m passionate about empowering clients, especially women, to make informed decisions for their financial independence. I take pride in bridging the gap between regional towns and city-level advice, offering strategies that combine local insights with industry expertise. Most importantly, I prioritize our clients' long-term well-being, ensuring every decision is guided by my core values, focused not just on immediate needs but on securing their future.

Katrina

Jack Elliott

Broker
National First Home Buyer Specialist
0483 926 934jackelliott@alcove.com.auLinkedIn

I’m Jack, the National First Home Buyer Specialist at Alcove and co-host of First Home Unlocked, a podcast designed to guide first home buyers through every step of the journey with clarity and confidence.

 

With a background in education and a people-first approach, I help buyers cut through the noise and make decisions they feel good about. Whether it’s on the phone, over email or through the podcast, my goal is to simplify the process, reduce stress, and make sure you’re never left wondering what comes next.

 

Buying your first home can feel overwhelming, but it doesn’t have to. I’m here to break it down, build a strategy around your goals, and give you a plan you can trust.

Jack

Tisha Pradhan

Loan Support

Tisha

Sajju Shrestha

Strategy

Sajju

Neha Rauniyar

Strategy

Neha

Punam Pulami

Strategy

Punam

Anushka Kasaju

Client Relations
Client Relations Specialist
anushkakasaju@alcove.com.auLinkedIn

Anushka

Mos Shakya

Strategy

Mos

Siju Puri

Loan Support
Team Leader - Loan Processing
sijupuri@alcove.com.auLinkedIn

Siju

Sandy Barber

Client Relations

I’m Sandy and I’ve spent most of my career in Banking & Mortgage Broking, aside from a stint running my own creative side hustle as a baker. At Alcove, my role is to get you started on your property journey. I’ll be an early point of contact to help you work out your goals, before managing it through the Strategy and Settlement team to achieve them.

Sandy

Matthew Mohl

Private

I’m the Head of Private Clients at Alcove Private, an independent firm focused on strategic lending for high-net-worth families, professionals and founders. After nearly two decades in banking, I now work closely with clients to deliver tailored lending strategies that align with their bigger picture.

From 2007 to 2024, I built my career at CBA across CommSec, Colonial First State, retail banking and ultimately Private Bank, where I advised some of the country’s most prominent clients. That experience shaped how I work today — combining deep technical knowledge with a strong relationship focus.

What I love most is the client experience. I enjoy being part of the journey, seeing a plan come together, and knowing that no transaction or situation is ever the same. Every client brings something unique, and that keeps me motivated and sharp.

Matthew

Adam Mastrosa

Broker

I’ve spent 15 years in corporate sales, holding executive roles and managing multi–$100m clients, as well as leading large corporate sales teams. I’ve studied accounting at university for four years and completed an MBA. I’ve worked with large companies like Nestlé, Tassal and Baiada.

I’ve been investing in property since I was 23, buying my first home then and my first investment property at 26. Since then, I’ve grown a small portfolio that includes three investment properties and our family home. I love helping young people get into their first investment - sharing lessons from my early mistakes and how my approach has evolved.

I’ve been a broker for just over two years. I started at Shore Financial in May 2023 and moved across to Alcove.

Adam

Alex Pagonis

Broker

I help people in Tech buy homes and scale their property portfolios.

I’m an entrepreneur at heart; building a digitally-driven broking business to serve Australia’s best and brightest.

I bloody love working with world beaters building the next gen of great companies.

I’ve worked at KPMG Consulting for a decade which gave me depth of experience across Strategy, CX, Digital Experience, Brand, R&D and Innovation Grants. I’ve also spent time in R&D Lending, with exposure to Non-Dilutive Funding, Technical & Financial DD and Capital Raising. In my spare time I’m a Alt-Protein Founder myself, so am heavily into NPD, GTM Strategy, Supply Chain and National Distribution.

Alex

Alice Cotterell

Strategy

My background as a Chartered Accountant helps me bring more powerful, well-rounded Mortgage Advice to my clients. I enjoy helping clients not only secure an approved loan at a good rate, but take greater pride in understanding their scenarios and structuring the loan properly around their property and personal wealth ambitions.

Alice

Alicia Van Der Pluym

Client Relations

I’ve been a mortgage broker for 11 years. I started my career in car finance, moved into an investment business and ended up at a Financial Planning business. From there I moved to Alcove.

I run the Client Relations team, so am often the first person you’ll talk to. My role is to best understand your property and life ambitions; from there I shepherd you through the Alcove strategy and loan process to get you to an approved loan.

Alicia

I’m Sandy and I’ve spent most of my career in Banking & Mortgage Broking, aside from a stint running my own creative side hustle as a baker. At Alcove, my role is to get you started on your property journey. From working out your goals, to achieving them and everything in between.

We’ve got time to talk

Book a chat with one of the team, and we’ll take it from there.

Selected Awards

2024 The Adviser

#1 Elite Broker Ranking

2024 MPA

#3 Top 100 Broker Ranking

2024 MFAA Excellence

Finance Broker Business Award